In educational institutions, the use of virtual assistants has been
encouraged due to the possibility of disseminating relevant information,
assisting in communication between actors and providing
support in organizing academic activities. Despite the existence of
several virtual assistants, these systems do not present real-time
information or data at a personalized level of detail. In addition,
the systems that provide this information are not free of charge,
making it difficult for institutions with low resources to adopt them.
Considering the importance of assisting students and teachers during
academic activities through the provision of information, this
work presents a proposal for a virtual assistant application for
Federal Institute of Amazonas Campus Manaus Distrito Industrial
(IFAM/CMDI). Brainstorming and benchmarking techniques were
applied to survey the functionalities to be presented by the system
and a high-fidelity prototype of the system was developed. As a
result, it was possible to present the various dialogues that the
assistant will provide and the types of information that will be
presented to the various actors within the educational institution.