Medical care provided by mobile units can take a long time to reach
the requested location, either due to difficulty in accessing the location,
speed of traffic or even the lack of available ambulances. In
order for more people to be treated faster and effectively, whether
its an emergency or not, this paper presents a proposal of a system
that requests remote assistance and sends the needed materials. To
propose requirements and build the system’s graphical interface,
benchmarking and focus group techniques were used. The proposed
high-fidelity prototype indicates how the system will allow
remote care to be requested through a communication interface
with Mobile Emergency Service (SAMU) and the Fire Department,
which will request the sending of a drone with a first aid kit. In
addition, the system will allow you to specify the service to be
performed and will assist in its execution remotely