• Resumo

    Sistemas de reputação e sua influência: Um comparativo

    Data de publicação: 13/07/2022

    With the significant increase in internet usage due to the COVID-
    19 pandemic, there has also been an increase in sales through e-
    commerce. For customers to feel more confident about shopping on

    their websites, online stores use means of conveying security, and
    one of these is rating mechanisms and reputation seals. This paper
    compares data from three Brazilian reputation systems, referring to
    2020 to detect discrepancies, thus revealing possible inconsistencies
    in sure trust seals. In addition, a survey with e-commerce users
    is presented that reveals the factors that influence the purchase
    decision, like product exchange, free shipping, product evaluation,
    among others.

Anais do Computer on the Beach

O Computer on the Beach é um evento técnico-científico que visa reunir profissionais, pesquisadores e acadêmicos da área de Computação, a fim de discutir as tendências de pesquisa e mercado da computação em suas mais diversas áreas.

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