The study analyzes the knowledge management practices related to the technological and functional base in a private higher education institution. The research is exploratory and descriptive, with a quantitative approach, based on a single case study. The data collection instrument was a survey developed by the Instituto de Pesquisa Econômica Aplicada [Institute for Research in Applied Economics] was used, which identifies the level of implementation and reach of the knowledge management practices and actions in the institution. It was applied to seventeen undergraduate course coordinators in the distance education modality. The results indicate that both the implementation stage and the level of reach of the practices related to the technological and functional base in the organization studied are still incipient. We concluded that the IHE has a low level of maturity in terms of Knowledge Management integration in its activities related to the technological and functional base, which prevents it from obtaining competitive advantage.