• Abstract

    O ESTRESSE OCUPACIONAL DE SERVIDORAS TÉCNICO-ADMINISTRATIVAS

    Published date: 19/07/2016
    This study analyzes stress, the main causes of occupational stress, and the prevalent symptoms of stress among technical and administrative workers at the Instituto Federal de Educação Tecnológica [Federal Institute of Technical Education] in the Brazilian state of Minas Gerais. In terms of theory, we used as reference the Theoretical Model of Explanation of Occupational Stress, developed and validated by Zille (2005) and adapted for this study. In terms of methodology, it is characterized as a descriptive, quantitative approach through a case study. The results showed that 76.3% of the workers surveyed had some level of stress, ranging from mild/moderate to heavy. Regarding the sources of occupational stress, the factors that most contributed to the occurrence of stress were living a fast-paced life, doing more and more work in less time; and having a very full day, with lots of commitments with little or no free time. In relation to symptoms of stress, the prevalent ones were fatigue, pain in the neck and shoulder muscles, and irritability.

Revista Alcance

Revista Alcance is a Brazilian free access journal, published every four months, linked to the Graduate Program in Administration and the Professional Master’s degree in Administration, Internationalization and Logistics Program of the University of Vale do Itajaí – Univali. We seek to publish theoretical-empirical and technological articles in the areas of Business Administration. Different theoretical and methodological perspectives are welcome, as long as they are consistent with and relevant to the development of the area.

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