Objetivo: Este artículo tecnológico tiene como objetivo mejorar el proceso de compras mediante la aplicación de la estrategia de offshore outsourcing, utilizando la perspectiva de la visión basada en recursos externos (ERBV) para explorar las competencias de los proveedores como fuente de ventaja competitiva.
Contexto: El estudio se llevó a cabo en una empresa del sector textil que buscaba mayor eficiencia y eficacia en la gestión de sus proveedores internacionales, en un escenario de creciente complejidad en las cadenas globales de suministro.
Diagnóstico: Se identificó la ausencia de criterios objetivos y sistemáticos para la evaluación de proveedores internacionales, lo que comprometía la toma de decisiones y la sostenibilidad de las asociaciones de outsourcing.
Implicaciones prácticas: Como solución, se desarrolló el Índice de Desempeño del Proveedor (IDP), una herramienta de evaluación aplicada mediante un estudio de caso. El uso del IDP permitió decisiones más analíticas, dinámicas y orientadas a resultados, considerando el desempeño individual y relativo entre los proveedores activos.
Implicaciones teóricas: El estudio contribuye al evidenciar tres etapas fundamentales para la adopción efectiva de estrategias de offshore outsourcing, ampliando la comprensión sobre la operacionalización de la ERBV en contextos de suministro global.
Originalidad/valor: La investigación ofrece una propuesta práctica y estructurada para evaluar proveedores internacionales, articulando teoría y aplicación. Al integrar la ERBV con una herramienta de gestión, aporta valor tanto académico como gerencial, especialmente para empresas insertas en cadenas de suministro globales.
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La Revista Alcance es una revista brasileña de libre acceso, con publicación cua-trimestral, vinculada al Programa de Posgrado en Administración y Programa de Maestría Profesional en Administración - Gestión, Internacionalización y Logística de la Universidade do Vale do Itajaí – Univali. Buscamos publicar artículos de traba-jos teóricos-empíricos y tecnológicos en las áreas de Administración. Diferentes perspectivas teóricas y metodológicas son bienvenidas, desde que sean consisten-tes y relevantes para el desarrollo del área.
