Objetivo: O presente artigo tem como objetivo responder à seguinte questão de pesquisa: Como a capacidade digital de conectividade do ecossistema digital media o impacto da estratégia no desempenho de negócio digital?
Design/metodologia/abordagem: Foi aplicada uma Survey e, para análise, utilizou-se a modelagem de equações estruturais de mínimos quadrados parciais (PLS-SEM) com o software SmartPLS.
Resultados: Os principais resultados indicam que a capacidade de resposta às demandas do mercado e consumidores é essencial para o desempenho do negócio digital devendo ser estabelecidas estratégias de aumento de portfólio de produtos e aumento na velocidade de tomada de decisões.
Limitações/implicações da pesquisa: A principal limitação do estudo se deve ao fato de que as empresas pesquisadas são do ramo do varejo.
Implicações práticas: Verificou-se que as empresas precisam considerar o ecossistema em sua estratégia de transformação digital, pois ele permite uma flexibilidade na conexão entre os atores do negócio, influenciando positivamente no desempenho financeiro.
Implicações teóricas: A principal implicação teórica é que o estudo apresenta um modelo de pesquisa que busca mensurar o impacto das estratégias digitais no desempenho do negócio digital, mediado pela capacidade de conectividade do ecossistema.
Originalidade/valor: O valor do estudo se deve ao fato da aplicação do modelo no contexto de transformação digital, explorando as capacidades digitais.
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