• Abstract

    Adaptation of scenarios in the tourism market: A multidisciplinary approach to the emotions of users of online experiences on the Airbnb platform

    Published date: 08/11/2022

    Reflecting measures to combat the Covid-19 pandemic, the stagnation of the travel industry has been the focus of attention in current discussions on the tourism market. One point of debate in these investigations is the adaptation of scenarios. Seeing a need to rethink the offerings of companies whose economies are driven by the displacement of individuals from one place to another, the Airbnb platform created categories of online experiences, with the slogan “Fun without leaving home”. In order to identify the emotions experienced by users of these practices, we conducted a qualitative, multidiciplinary analysis of 358 reviews, identifying eight emotions considered basic by the literature: surprise, expectation,
    disgust, acceptance, sadness, joy, anger, and fear. The results indicate that emotions such as joy, expectation, and acceptance are related to barriers to virtual models of social contact. However, it was concluded that users of these experiences may be open to adapting to the dynamic
    scenarios of the tourism market.

Turismo: Visão e Ação

Turismo: Visão e Ação, linked to the Graduate Program in Tourism and Hospitality - Master's and Ph.D., is a scientific journal published in a continuous flow system, with an interdisciplinary and international scope. According to Qualis/CAPES criteria (2017-2020), it is classified as 'A3' in the fields of Administration, Accounting Sciences, and Tourism. Registered with ISSN number 1983-7151, Tourismo: Visão e Ação began its activities in 1998 with printed publications in English and Portuguese. In 2008, it transitioned to an online publication, expanding its reach to a broader audience. It maintains a policy of being an open-access journal without submission or access fees. The abbreviated title for the journal is Tur., Visão e Ação, commonly used in bibliographies, footnotes, references, and bibliographic captions.

Contact

Universidade do Vale do Itajaí- Quinta Avenida, 1100, bloco 7, CEP: 88337-300, Balneário Camboriú, SC – Brasil. Tel.: +55 47 3261-1315, e-mail: revistaturismo@univali.br

Access journal