• Abstract

    Digital marketing and wine tourism: quality of websites of wineries at Serra Gaúcha

    Published date: 31/05/2024

    Marketing tools based on digital resources have been characterized as basic strategies for publicizing and promoting tourist companies, which includes wineries that work with tourism. The present research aims to analyze the quality of winery websites in Bento Gonçalves (Serra Gaúcha, Brasil), through the application of the AWE-V (Analysis of Wine Tourism Websites – Wineries). The study is quantitative, exploratory and descriptive, with a sample of 37 wineries. The main results show that the technical aspects of websites receive greater attention, while categories such as “services” and “winery”, involving the possibility of purchasing products and experiences, in addition to relevant information about the company, are elements that still deserve greater attention by some wineries. Analyzing the score of each winery, 4 websites achieved 50 or more points (with the AWE-V having a maximum score of 72 points). It is concluded that the majority of winerie’s websites analyzed has the basic precepts to be considered a quality website, however, it is worth highlighting that attributes related to wine tourism experience and the resources that the wine offers could be better explored on the website.

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Turismo: Visão e Ação

Turismo: Visão e Ação, linked to the Graduate Program in Tourism and Hospitality - Master's and Ph.D., is a scientific journal published in a continuous flow system, with an interdisciplinary and international scope. According to Qualis/CAPES criteria (2017-2020), it is classified as 'A3' in the fields of Administration, Accounting Sciences, and Tourism. Registered with ISSN number 1983-7151, Tourismo: Visão e Ação began its activities in 1998 with printed publications in English and Portuguese. In 2008, it transitioned to an online publication, expanding its reach to a broader audience. It maintains a policy of being an open-access journal without submission or access fees. The abbreviated title for the journal is Tur., Visão e Ação, commonly used in bibliographies, footnotes, references, and bibliographic captions.

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