• Abstract

    The Importance of Stakeholders in the Decision-Making by Guesthouse Managers in Bombinhas

    DOI 10.14210/rtva.v7n2.p341-354
    Published date: 29/10/2008
    The subject of this article is the influence of the stakeholders who form part of the decision-making processes of guesthouse managers in Bombinhas, Santa Catarina. It uses the theoretical bases of stakeholders proposed by Stoner and Freeman (1985) and Freeman (1999). The descriptive quantitative method was chosen, with the application of a questionnaire. The sample consisted of ten of the twelve guesthouses affiliated with the APHB (Associação de Pousadas e Hotéis de Bombinhas - Association of Guesthouses and Hotels in Bombinhas). The data analysis indicates that the clients are very influential in the decision-making. Key words: Tourism; Strategy; Stakeholders; Visitors.

Turismo: Visão e Ação

Turismo: Visão e Ação, linked to the Graduate Program in Tourism and Hospitality - Master's and Ph.D., is a scientific journal published in a continuous flow system, with an interdisciplinary and international scope. According to Qualis/CAPES criteria (2017-2020), it is classified as 'A3' in the fields of Administration, Accounting Sciences, and Tourism. Registered with ISSN number 1983-7151, Tourismo: Visão e Ação began its activities in 1998 with printed publications in English and Portuguese. In 2008, it transitioned to an online publication, expanding its reach to a broader audience. It maintains a policy of being an open-access journal without submission or access fees. The abbreviated title for the journal is Tur., Visão e Ação, commonly used in bibliographies, footnotes, references, and bibliographic captions.

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