• Resumo

    Assimetrias nos Drivers da Coopetição Turística em Centros de Artesanato

    Data de publicação: 01/09/2023

    Esta pesquisa objetivou identificar as assimetrias nas variáveis indutoras da coopetição em arranjos produtivos e comerciais de artesanato e definir as prioridades do gestor para melhorar a performance da rede de coopetição. O artigo demonstra o uso de matrizes de decisão para a pesquisa e gestão em turismo. Utiliza-se um conjunto de metodologias que pode ser replicada em outros contextos. É uma pesquisa quantitativa que utiliza a matriz Importance-Performance Analysis, Análise de Contraste Penalidade-Recompensa, Análise de Assimetria de Impactos. Os resultados indicaram que as variáveis de perfil dos participantes têm maior importância para formação de redes horizontais de coopetição do que as variáveis de contexto. Para ativar a vontade de coopetição nos participantes de aglomerados produtivos, os elementos relacionados à gestão do arranjo produtivo são neutros, os relacionados a capacidades individuais dos participantes da rede são atrativos e os relacionados aos produtos ofertados são obrigatórios ou unidimensionais. Os índices de penalidade são superiores aos de recompensa na maioria dos elementos, portanto, alterações nas variáveis impactam muito na desmotivação dos integrantes, enquanto motivá-los em direção à coopetição exigirá mais esforço do gestor. Este estudo contribuiu com uma lista de variáveis para impulsionar a coopetição, assim como os elementos que devem receber prioridade de gestores de aglomerados produtivos locais.

  • Referências

    Arthanari, T., Carfì, D., & Musolino, F. (2015). Game Theoretic Modeling of Horizontal Supply Chain Coopetition among Growers. International Game Theory Review, 17(2), 1540013. https://doi.org/10.1142/S0219198915400137

    Bahar, V. S., Nenonen, S., & Starr Jr, R. G. (2022). Coopetition with platforms: Balancing the interplay of cooperation and competition in hospitality. Tourism Management, 88, 104417.

    https://doi.org/10.1016/j.tourman.2021.104417

    Baruch, Y., & Lin, C. P. (2012). All for one, one for all: Coopetition and virtual team performance. Technological Forecasting and Social Change, 79(6), 1155-1168. https://doi.org/10.1016/j.techfore.2012.01.008

    Bengtsson, M., & Kock, S. (1999). Cooperation and competition in relationships between competitors in business networks. Journal of Business & Industrial Marketing, 14(3), 178-194. https://doi.org/10.1108/08858629910272184

    Bengtsson, M., & Kock, S. (2000). Coopetition in Business Networks – to Cooperate and Compete Simultaneously. Industrial Marketing Management, 29, 411-426. https://doi.org/10.1016/S0019-8501(99)00067-X

    Bengtsson, M., & Raza-Ullah, T. (2016). A systematic review of research on coopetition: Toward a multilevel understanding. Industrial Marketing Management, 57, 23-39. https://doi.org/10.1016/j.indmarman.2016.05.003

    Bouncken, R. B., & Fredrich, V. (2012). Coopetition: performance implications and management antecedents. International Journal of Innovation Management, 16, 1-28. https://doi.org/10.1142/S1363919612500284

    Brandenburger, A. M., & Nalebuff, B. J. (1996). Co-opetition: A revolutionary mindset that combines competition and cooperation in the marketplace. Boston: Harvard Business School Press.

    Carvalho, G. D. G. de, Cruz, J. A. W., Carvalho, H. G. de, Duclós, L. C., & Oliveira, R. C. (2020). Innovativeness and coopetition in tourism SMEs: comparing two coopetitive networks in Brazil. Journal of Hospitality and Tourism Insights, 3(4), 469-488. https://doi.org/10.1108/JHTI-12-2019-0134

    Chen, M. J. (2008). Reconceptualizing the competition-cooperation relationship; a transparadox perspective. Journal of Management Inquiry, 17, 288-304. 10.1177/1056492607312577

    Chim-Miki, A. F., & Batista-Canino, R. M. (2016). A pesquisa sobre coopetição: em direção a uma melhor compreensão do construto e sua aplicação no turismo. Turismo: Visão e Ação, 18(3), 424-447. https://doi.org/10.14210/rtva.v18n3.p424-447

    Chim-Miki, A. F., & Batista-Canino, R. M. (2017). The coopetition perspective applied to tourism destinations: a literature review. Anatolia, 28(3), 381-393. https://doi.org/10.1080/13032917.2017.1322524

    Chim-Miki, A. F., & Batista-Canino, R. M. (2018). Development of a tourism coopetition model: A preliminary Delphi study. Journal of Hospitality and Tourism Management, 37, 78-88. https://doi.org/10.1016/j.jhtm.2018.10.004

    Chim-Miki, A. F., Batista-Canino, R.M. & Moreira, V.F. (2019). Drivers Teóricos da Coopetição: Uma Análise Cienciométrica de Redes de Pesquisas (1996-2019). In: Anais do ENANPAD 2019.

    Chim-Miki, A. F., Medina-Brito, P., & Batista-Canino, R. M. (2020). Integrated management in tourism: The role of coopetition. Tourism Planning & Development, 17(2), 127-146. https://doi.org/10.1080/21568316.2019.1574888

    Chung, H. M., & Cheng, L. H. (2019). Coopetition and Firm Survival in a Cluster: Insights from the Population Ecology on the Yacht Industry in an Emerging Economy, 1957-2010. Management and Organization Review, 15(4), 837-856. https://doi.org/10.1017/mor.2018.60

    Cortese, D., Giacosa, E., & Cantino, V. (2021). Knowledge sharing for coopetition in tourist destinations: The difficult path to the network. Review of Managerial Science, 15, 275-286. https://doi.org/10.1007/s11846-018-0322-z

    Crick, J. M., & Crick, D. (2021). Rising up to the challenge of our rivals: Unpacking the drivers and outcomes of coopetition activities. Industrial Marketing Management, 96, 71-85. https://doi.org/10.1016/j.indmarman.2021.04.011

    Cusin, J., & Loubaresse, E. (2018). Inter-cluster relations in a coopetition context: the case of Inno’vin. Journal of Small Business and Entrepreneurship, 30(1), 27-52. https://doi.org/10.1080/08276331.2017.1356158

    Czakon, W., & Czernek-Marszałek, K. (2021). Competitor perceptions in tourism coopetition. Journal of Travel Research, 60(2), 312-335. https://doi.org/10.1177/0047287519896011

    Czakon, W., & Czernek, K. (2016). The role of trust-building mechanisms in entering into network coopetition: The case of tourism networks in Poland. Industrial Marketing Management, 57, 64-74. https://doi.org/10.1016/j.indmarman.2016.05.010

    Czakon, W., Klimas, P., & Mariani, M. (2020). Behavioral antecedents of coopetition: a synthesis and measurement scale. Long Range Planning, 53(1). 101875. https://doi.org/10.1016/j.lrp.2019.03.001

    Czakon, W., Mucha-Kuś, K., & Rogalski, M. (2014). Coopetition research landscape – a systematic literature review 1997–2010. Journal of Economics and Management, 17(1), 122-150.

    Czakon, W., Srivastava, M. K., Le Roy, F., & Gnyawali, D. (2019). Coopetition Strategies: Critical Issues and Research Directions. Long Range Planning, 101948. https://doi.org/10.1016/j.lrp.2019.101948

    Dal-Soto, F., & Monticelli, J.M. (2017). Coopetition strategies in the Brazilian higher education. RAE-Revista de Administração de Empresas, 57(1), 65-78. http://dx.doi.org/10.1590/s0034-759020170106

    Dana, L. P., Granata, J., Lasch, F., & Carnaby, A. (2013). The evolution of co-opetition in the Waipara wine cluster of New Zealand. Wine Economics and Policy, 2(1), 42-49. https://doi.org/10.1016/j.wep.2013.05.001

    De Araújo, D.v.B., & Franco, M. (2017). Trust-building mechanisms in a coopetition relationship: a case study design. International Journal of Organizational Analysis, 25(3), 378-394. https://doi.org/10.1108/IJOA-04-2016-1012

    Della Corte, V, & Aria, M. (2016). Coopetition and sustainable competitive advantage. The case of tourist destinations. Tourism Management, 54, 524-540. https://doi.org/10.1016/j.tourman.2015.12.009

    Della Corte, V., & Sciarelli, M. (2012). Can coopetition be source of competitive advantage for strategic networks. Corporate Ownership and Control, 10(1), 363-379.

    Dorn, S., Schweiger, B., & Albers, S. (2016). Levels, phases and themes of coopetition: A systematic literature review and research agenda. European Management Journal, 34(5), 484-500. https://doi.org/10.1016/j.emj.2016.02.009

    Felzensztein, C., Gimmon, E., & Deans, K. R. (2018). Coopetition in regional clusters: Keep calm and expect unexpected changes. Industrial Marketing Management, 69, 116-124. https://doi.org/10.1016/j.indmarman.2018.01.013

    Fong, V. H. I., Wong, I. A., & Hong, J. F. L. (2018). Developing institutional logics in the tourism industry through coopetition. Tourism Management, 66, 244-262. https://doi.org/10.1016/j.tourman.2017.12.005

    Fong, V. H. I., Hong, J. F. L., & Wong, I. A. (2021). The evolution of triadic relationships in a tourism supply chain through coopetition. Tourism Management, 84, 104274. https://doi.org/10.1016/j.tourman.2020.104274

    Garraffo, F. M., & Siregar, S. L. (2022). Coopetition among competitors in global industries: drivers that lead to coopetitive agreements. Competitiveness Review: An International Business Journal, 32(3), 428-454. https://doi.org/10.1108/CR-04-2021-0055

    Greven, A., Fischer-Kreer, D., Müller, J., & Brettel, M. (2022). Inter-firm coopetition: The role of a firm's long-term orientation. Industrial Marketing Management, 106, 47-57. https://doi.org/10.1016/j.indmarman.2022.08.002

    Hidalgo, G., Monticelli, J. M., Pedroso, J., Verschoore, J. R., & de Matos, C. A. (2022). The influence of formal institution agents on coopetition in the organic food industry. Journal of Agricultural & Food Industrial Organization, 20(2), 61-74. https://doi.org/10.1515/jafio-2019-0009

    Klimas, P., Sachpazidu, K., & Stańczyk, S. (2023). The attributes of coopetitive relationships: What do we know and not know about them? European Management Journal. In press. https://doi.org/10.1016/j.emj.2023.02.005

    Köseoglu, M. A., Yick, M. Y., & Okumus, F. (2021). Coopetition strategies for competitive intelligence practices-evidence from full-service hotels. International Journal of Hospitality Management, 99, 103049. https://doi.org/10.1016/j.ijhm.2021.103049

    Kylanen, M., & Mariani, M. M. (2012). Unpacking the temporal dimension of coopetition in tourism destinations: Evidence from Finnish and Italian theme parks. Anatolia, 23(1), 61-74. https://doi.org/10.1080/13032917.2011.653632

    Luo, Y. (2005). Toward coopetition within a multinational enterprise: a perspective from foreign subsidiaries. Journal of World Business, 40(1), 71-90. https://doi.org/10.1016/j.jwb.2004.10.006

    Mariani, M. M., & Kylänen, M. (2014). The relevance of public-private partnerships in coopetition: empirical evidence from the tourism sector. International Journal of Business Environment, 6(1), 106-125. https://doi.org/10.1504/IJBE.2014.058026

    Martilla, J. A., & James, J. C. (1977). Importance-performance analysis. Journal of Marketing, 41(1), 77-79. https://doi.org/10.1177/002224297704100112

    Matzler, K., & Sauerwein, E. (2002). The factor structure of customer satisfaction: An empirical test of the importance grid and the penalty‐reward‐contrast analysis. International journal of service industry management, 13(4), 314-332. https://doi.org/10.1108/09564230210445078

    Meena, A., Dhir, S., & Sushil, S. (2023). A review of coopetition and future research agenda. Journal of Business & Industrial Marketing, 38(1), 118-136. https://doi.org/10.1108/JBIM-09-2021-0414

    Mikulić, J., & Prebežac, D. (2008). Prioritizing improvement of service attributes using impact range‐performance analysis and impact‐asymmetry analysis. Managing Service Quality: An International Journal, 18 (6), 559-576. https://doi.org/10.1108/09604520810920068

    Minerbo, C., Samartini, A. L. S., & Brito, L. A. L. (2023). Sharing the benefits: How different dimensions contribute to value creation and capture. Industrial Marketing Management, 108, 251-262. https://doi.org/10.1016/j.indmarman.2022.11.015

    Monticelli, J. M. (2015). Competição, cooperação e coopetição: simetrias e discrepâncias na indústria vitivinícola do RS. Revista de Administração Unimep, 13(2), 1-25. https://doi.org/10.15600/1679-5350/rau.v13n2p1-25

    Monticelli, J. M., Garrido, I. L., Vieira, L. M., Chim-Miki, A. F., & Carneiro, J. (2022). Can competitors cooperate? The impact of formal institution agents in promoting coopetition among emerging market exporters. Journal of Business & Industrial Marketing, 37(9), 1915-1932. https://doi.org/10.1108/JBIM-10-2020-0482

    Monticelli, J. M., Verschoore, J. R., & Garrido, I. L. (2023). The emergence of coopetition in highly regulated industries: A study on the Brazilian private healthcare market. Industrial Marketing Management, 108, 35-46. https://doi.org/10.1016/j.indmarman.2022.11.007

    Nguyen, T. Q. T., Johnson, P., & Young, T. (2022). Networking, coopetition and sustainability of tourism destinations. Journal of Hospitality and Tourism Management, 50, 400-411. https://doi.org/10.1016/j.jhtm.2022.01.003

    Oliveira-Ribeiro, R., Chim-Miki, A. F., & de Araújo Machado, P. (2022). Coopetition at Society Level: A Scale Validation. International Journal of Business Administration, 13(4), 19-37. https://doi.org/10.5430/ijba.v13n4p19

    Peng, T. J. A., Yen, M. H., & Bourne, M. (2018). How rival partners compete based on cooperation? Long Range Planning, 51(2), 351-383. https://doi.org/10.1016/j.lrp.2017.10.003

    Peng, T. J. A., & Bourne, M. (2009). The Coexistence of Competition and Cooperation between Networks: Implications from Two Taiwanese Healthcare Networks. British Journal of Management, 20, 377-400. https://doi.org/10.1111/j.1467-8551.2008.00565.x

    Pesämaa, O., Pieper, T., Da Silva, R. V., Black, W. C., & Hair Jr, J. F. (2013). Trust and reciprocity in building inter-personal and inter-organizational commitment in small business co-operatives. Journal of Co-Operative Organization and Management, 1(2), 81-92. https://doi.org/10.1016/j.jcom.2013.10.003

    Picolo, J. D., & Tontini, G. (2008). Penalty and reward contrast analysis (PRC): identifying improvement opportunities in a service. RAM. Revista de Administração Mackenzie, 9, 35-58. https://doi.org/10.1590/S1678-69712008000500003

    Pietronudo, M. C., Del Gaudio, B. L., & Leone, D. (2021). Coopetition strategy and industry convergence. Evidence in the Chinese banking market. Technology Analysis & Strategic Management, 1-14. https://doi.org/10.1080/09537325.2021.2003323

    Ritala, P., & Tidström, A. (2014). Untangling the value-creation and value-appropriation elements of coopetition strategy: a longitudinal analysis on the firm and relational levels. Scandinavian Journal of Management, 30(4), 498-515. https://doi.org/10.1016/j.scaman.2014.05.002

    Ryan-Charleton, T., Gnyawali, D. R., & Oliveira, N. (2022). Strategic alliance outcomes: Consolidation and new directions. Academy of Management Annals, 16(2), 719-758. https://doi.org/10.5465/annals.2020.0346

    Sigala, M. (2019). Building a wine tourism destination through coopetition: The business model of ultimate winery experiences Australia. Wine Tourism Destination Management and Marketing: Theory and Cases, 99-112. https://doi.org/10.1007/978-3-030-00437-8_8

    Volschenk, J. (2018). The value implications of coopetition. In The Routledge Companion to Coopetition Strategies (pp. 326-335). Routledge.

    Wang, Y., & Krakover, S. (2008). Destination marketing: competition, cooperation or coopetition? International Journal of Contemporary Hospitality Management, 20(2), 126-141. https://doi.org/10.1108/09596110810852122

    Xie, Q., Gao, Y., Xia, N., Zhang, S., & Tao, G. (2023). Coopetition and organizational performance outcomes: A meta-analysis of the main and moderator effects. Journal of Business Research, 154, 113363. https://doi.org/10.1016/j.jbusres.2022.113363

Turismo: Visão e Ação

A Turismo: Visão e Ação vinculado ao Programa de Pós-Graduação em Turismo e Hotelaria - Mestrado e Doutorado, é um periódico científico de publicação no sistema de fluxo contínuo, interdisciplinar e de alcance internacional, classificada, segundo os critérios Qualis/CAPES (2017-2020), como 'A3' na área de Administração, Ciências Contábeis e Turismo. Registrada no ISSN sob o número 1983-7151, a Turismo: Visão e Ação iniciou suas atividades em 1998 com publicações impressas, nas versões inglês e português. Em 2008, transformou-se em publicação On-Line, com alcance maior do público interessado, mantendo como política de ser um periódico de acesso aberto e sem cobranças de taxas de submissão e acesso aos artigos. A Turismo: Visão e Ação (TVA) possui como título abreviado do periódico Tur., Visão e Ação, usado em bibliografias, notas de rodapé, referências e legendas bibliográficas.

 

Access journal