The official data regarding the development of the tourist activity shows its importance and reflexes on the economy and social well-being. However, the question is whether the countries are properly prepared to meet all tourism demands with equality, which is why the needs of people with disabilities or reduced mobility are addressed in this study. Accessibility in accommodation facilities is an essential factor, whether by seeking to understand ways to eliminate barriers and/or how to develop an environment that is conducive to tourism activity. Thus, the research aims to analyze the valuation of accessibility in the choice of the accommodation and aspects that may influence the loyalty of the tourist with disabilities or with reduced mobility (TwDMr). The study is characterized as applied descriptive, with a bibliographic survey and the use of a questionnaire with both open and closed questions. It collected results from 995 respondents, serving as a basis for quali-quanti analyses. The results establish that having access to tourist activities positively influences people's quality of life; the importance of accessibility in the purchase of a tourism product or service was proven, highlighting the accessibility of the means of accommodation as the most important element in the TwDMr's choice of tourist destination. It was concluded that meeting the accessibility requirements in the means of accommodation influences the choice of tourist destination, generating value to the enterprise, leading to loyalty, and, as a result, the TwDMr tend to be more loyal when their needs are adequately met.
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Turismo: Visão e Ação, linked to the Graduate Program in Tourism and Hospitality - Master's and Ph.D., is a scientific journal published in a continuous flow system, with an interdisciplinary and international scope. According to Qualis/CAPES criteria (2017-2020), it is classified as 'A3' in the fields of Administration, Accounting Sciences, and Tourism. Registered with ISSN number 1983-7151, Tourismo: Visão e Ação began its activities in 1998 with printed publications in English and Portuguese. In 2008, it transitioned to an online publication, expanding its reach to a broader audience. It maintains a policy of being an open-access journal without submission or access fees. The abbreviated title for the journal is Tur., Visão e Ação, commonly used in bibliographies, footnotes, references, and bibliographic captions.
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