• Abstract

    ANALYSIS OF THE OFFICIAL WEBSITES OF TOURISM DESTINATIONS CLASSIFIED SOCIOCULTURALLY BY THE REPORT THE ECONOMIST INTELIGENCE UNIT LIMITED

    DOI 10.14210/rtva.v18n3.p557-583
    Published date: 31/08/2016
    Due to the increased accessibility of the tourism by the world's population, tourist destinations have invested on the internet, with websites, as a mean of dissemination of cities, providing information about the visited destinations to the users. In this context, this paper analyzed qualitatively the official websites of the cities that were among the first three placed in the ranking of sociocultural competitiveness, sponsored by The Economist Intelligence Unit Limited in 2012, trying to check its efficiency and the distribution of tourist information to consumers. Techniques as "SWOT" analysis and the Critical Success Factors for Websites, proposed by the World Tourism Organization were used, and as a result, it is noticed that the official websites of tourism, even belonging to major international destinations, have deficiencies that must be corrected to improve the quality of communication between destinations and tourists.

Turismo: Visão e Ação

Turismo: Visão e Ação, linked to the Graduate Program in Tourism and Hospitality - Master's and Ph.D., is a scientific journal published in a continuous flow system, with an interdisciplinary and international scope. According to Qualis/CAPES criteria (2017-2020), it is classified as 'A3' in the fields of Administration, Accounting Sciences, and Tourism. Registered with ISSN number 1983-7151, Tourismo: Visão e Ação began its activities in 1998 with printed publications in English and Portuguese. In 2008, it transitioned to an online publication, expanding its reach to a broader audience. It maintains a policy of being an open-access journal without submission or access fees. The abbreviated title for the journal is Tur., Visão e Ação, commonly used in bibliographies, footnotes, references, and bibliographic captions.

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