Os festivais culturais emergiram como catalisadores do turismo, influenciando profundamente a formação e expressão de identidade cultural e social. Este estudo tem o objetivo de identificar e analisar segmentos de visitantes, tendo em vista a valorização da identidade cultural e social durante o Festival Festitália 2023, sediado em Blumenau (SC). Adotando uma abordagem quantitativa, os dados foram coletados por meio de uma pesquisa survey com uma amostra de 471 participantes. Por meio da análise de clusters, foi possível identificar três segmentos de visitantes: “Os Céticos”, que possuem uma perspectiva crítica quanto ao impacto cultural do festival; “Os Otimistas Culturais”, que avaliam o evento positivamente; e “Os Defensores Apaixonados”, que exibem uma apreciação profunda tanto pelo festival quanto pela sua influência na cultura e na sociedade local. As informações reveladas neste estudo oferecem contribuições para os gestores do evento, apoiando decisões relacionadas à avaliação de determinados aspectos do festival. Contudo, vale ressaltar as limitações da pesquisa, dada sua concentração em um evento específico e a natureza exploratória da amostragem.
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A Turismo: Visão e Ação vinculado ao Programa de Pós-Graduação em Turismo e Hotelaria - Mestrado e Doutorado, é um periódico científico de publicação no sistema de fluxo contínuo, interdisciplinar e de alcance internacional, classificada, segundo os critérios Qualis/CAPES (2017-2020), como 'A3' na área de Administração, Ciências Contábeis e Turismo. Registrada no ISSN sob o número 1983-7151, a Turismo: Visão e Ação iniciou suas atividades em 1998 com publicações impressas, nas versões inglês e português. Em 2008, transformou-se em publicação On-Line, com alcance maior do público interessado, mantendo como política de ser um periódico de acesso aberto e sem cobranças de taxas de submissão e acesso aos artigos. A Turismo: Visão e Ação (TVA) possui como título abreviado do periódico Tur., Visão e Ação, usado em bibliografias, notas de rodapé, referências e legendas bibliográficas.
