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BEFORE IT WAS A FLY IN THE SOUP, SÔ! DONA ZIZI'S MURMURS IN PANDEMIC TIMES

Ananias Costa Oliveira, Maria Salete Batista Freitag, Viviane Santos Fonseca, Leandro Gomes de Oliveira
p. 343-359

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ANÁLISE DOS FUNDAMENTOS DO MODELO VALUE-BASED HEALTH CARE DELIVERY À LUZ DAS TEORIAS DE ESTRATÉGIA

Germany Gonçalves Veloso, Rodrigo Bandeira-de-Mello, Ana Maria Malik
p. 495-512

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EXAMINING THE ANTECEDENTS OF COCREATED SERVICE RECOVERY AND ITS RELATIONSHIP WITH CUSTOMER SATISFACTION

Mikaela Daiane Prestes Floriano
p. 33-52

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ACCOUNTING EXPERTISE – THE CASE OF A FINANCED PURCHASE OF AN APARTMENT UNDER CONSTRUCTION IN THE CITY OF SÃO PAULO

Ivam Ricardo Peleias, Martinho Maurício Gomes de Ornelas, Erasmo Aparecido Picollo, Kadidja Karolina Damasceno Soares
p. 253-268

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THE USE OF THE VALUE SHOP IN THE ANALYSIS OF VALUE CREATION IN THE CLIENT'S PERCEPTION: AN APPLICATION TO MEDICAL-HOSPITAL SERVICES

José Carlos Thomaz, Eliane Pereira Zamith Brito
p. 185-206

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DONATE ALFREDO'S ORGANS? NO WAY!

Claudia Affonso Silva Araujo, Kleber Fossati Figueiredo
p. 315-327

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DIGITAL MUSIC CONSUMPTION IN THE ACCEPTANCE AND USE OF TECHNOLOGY

MARLUSA DE SEVILHA GOSLING, DIEGO ROCHA RIBEIRO DE SOUZA, IURY TEIXEIRA DE SEVILHA GOSLING, HUMBERTO ELIAS GARCIA LOPES, DANIEL CARVALHO DE REZENDE
p. 261-278

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